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Gigaset — Professional DECT Systems and IP Telephony for Business

Telecommunications

Gigaset AG is a German company and one of the world's leading manufacturers of DECT phones, professional wireless communication systems, and unified communications solutions. The company was founded in 1995 as a division of Siemens, with headquarters located in Munich, Germany. Gigaset is the successor to Siemens' telephone business and has maintained long-standing traditions of German quality and engineering excellence. The company offers solutions for various segments — from home users to small and medium-sized businesses.

Official website: gigaset.com

About Gigaset

Gigaset was founded in 1995 as a division of Siemens. In 2008, the company became independent and was listed on the Frankfurt Stock Exchange. The headquarters is located in Munich, Germany.

The company specializes in the development and manufacturing of DECT phones, professional wireless communication systems, IP phones, and unified communications solutions. Gigaset is known for its German quality, reliability, and product durability. Gigaset phones have traditionally been among the most reliable devices on the market, with an average lifespan of 7 to 10 years.

Gigaset's portfolio includes over 200 models of phones and professional DECT systems, sold in more than 70 countries worldwide.

Gigaset Product Categories for Business

1. Professional DECT Systems Gigaset pro

Gigaset pro is a line of professional DECT systems for business, offering scalable solutions for companies of any size.

Gigaset pro — System for Small and Medium Businesses

Professional DECT system for companies with up to 50 employees. Specifications:

  • Base station: support for up to 6 handsets and 6 lines. Connection to analog phone lines, ISDN, or VoIP.
  • Handsets: models Gigaset SL750 (sleek metallic finish), Gigaset SL400 (feature-rich handset), Gigaset C610 (basic model).
  • Features: intercom between handsets, call forwarding, call waiting, conference calling, phone book with 500 contacts.
  • Integration: connection to office phone systems (PBX).

Gigaset pro — System for Large Businesses

Professional DECT system for companies with up to 200 employees. Specifications:

  • Base station: support for up to 12 handsets and 12 lines.
  • Additional repeaters: coverage extension up to 500 meters indoors and up to 4 km outdoors.
  • VoIP support: connection to IP phone systems (Asterisk, 3CX, Cisco Call Manager).
  • Management: web interface for system administration.

Gigaset BasicLine IP — Flexible VoIP System for Small Business and Remote Work

In 2026, Gigaset introduced a new model — Gigaset BasicLine IP, an IP-DECT solution combining modern internet telephony with high configuration flexibility. Specifications:

  • Base station: management of up to 4 phone numbers and support for up to 6 DECT handsets. Suitable for families with multiple users, for separating personal and work calls, as well as for small offices and home workers.
  • Configuration and management: convenient web configurator for managing numbers and settings from a PC, laptop, or smartphone.
  • Security: voice encryption to protect the confidentiality of conversations.
  • Energy efficiency: ECO DECT technology automatically reduces transmission power based on distance from the base station; in standby mode, there is no emission.

2. Gigaset IP Phones

Gigaset produces IP phones for corporate environments with SIP protocol support.

Gigaset E-series — IP Phones for Business

  • Gigaset E500: basic IP phone with 2-line support. Monochrome 128x64 display, two Gigabit Ethernet ports with PoE. Wideband audio support (G.722).
  • Gigaset E560: IP phone with a 2.4-inch color display. Support for up to 4 lines, 8 programmable keys. Two Gigabit Ethernet ports with PoE.
  • Gigaset E630: professional IP phone for executives. 3.5-inch color touchscreen, support for up to 8 lines, 16 programmable keys. Built-in Bluetooth support.
  • Gigaset E720: flagship IP phone with a 5-inch touchscreen. Support for up to 20 lines, 32 programmable keys. Built-in Bluetooth and Wi-Fi support.

3. Gigaset DECT Handsets

Gigaset offers a wide range of DECT handsets for professional systems.

SL Series — Stylish Handsets for Executives

  • Gigaset SL750: premium handset with metallic finish. 2.4-inch color display, HD sound support. Talk time up to 14 hours.
  • Gigaset SL400: stylish handset with color display. Talk time up to 12 hours.

C Series — Feature-Rich Handsets for Offices

  • Gigaset C610: feature-rich handset for office use. Color display, support for up to 500 contacts.
  • Gigaset C620: enhanced version with wideband audio support.

COMFORT 500HX Series — Handset for BasicLine IP Systems

  • Gigaset COMFORT 500HX: mobile handset for the new BasicLine IP systems. Equipped with a large color display, intuitive menu, and HD Voice support. Features backlit buttons and a speakerphone function, making it comfortable for long conversations in the office or at home.

R Series — Rugged Handsets for Industrial Facilities

  • Gigaset R80: rugged handset for industrial facilities and warehouses. Dust and water protection (IP65), impact-resistant housing.
  • Gigaset R100: R80 version with extended DECT range (up to 50 meters indoors).

4. Gigaset Repeaters and Accessories

Gigaset offers repeaters and accessories to extend the coverage area of DECT systems.

Gigaset Repeaters

  • Gigaset Repeater: repeater for extending DECT system coverage up to 300 meters indoors and up to 4 km outdoors.

Gigaset Headsets

  • Gigaset Headset: wired and wireless headsets for DECT handsets and IP phones.

Charging Stations

  • Gigaset Charging Station: charging stations for multiple handsets with access control functionality.

Gigaset Technologies

DECT 6.0

Gigaset pro and Gigaset MAX support the DECT 6.0 standard, providing improved sound quality, extended range, and reduced interference from other wireless devices.

HD Voice

Gigaset phones and systems support wideband audio (HD Voice) for crystal-clear sound without interference and background noise.

ECO DECT

An energy-efficient technology that automatically reduces transmission power based on distance from the base station and disables it in standby mode.

Enterprise Deployment

  • Offices and Business Centers: Gigaset DECT systems and IP phones for corporate telephony.
  • Hotels: Gigaset MAX with PMS integration for call automation and billing.
  • Industrial Facilities: rugged Gigaset R-series handsets for warehouses, factories, and logistics centers.
  • Healthcare Facilities: Gigaset DECT systems for hospitals and clinics with integration into nurse call systems.
  • Small Business and Remote Work: flexible Gigaset BasicLine IP DECT solutions for connecting multiple numbers and mobile handsets in home offices and small companies.

Operations in Russia

Gigaset is officially represented in Russia through distributors. The products are widely used in Russian companies for building corporate telephony. However, after 2022, Gigaset supplies to Russia may be limited, so it is recommended to verify availability at distributor warehouses and delivery times.

Warranty Periods

Gigaset products come with a warranty of 2 to 5 years depending on the model and delivery region. Service is provided through authorized partners and service centers.

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